Conflict Resolution


This one-day course will give delegates an opportunity to explore and understand what happens when people are in conflict with one and other. Delegates will learn a range of strategies and techniques to help themselves and others stay effective and return to dialogue and problem solving when emotions run high or when the situation becomes challenging.


This workshop will help you to:

  • Explore typical conflict situations they face and strategies to deal with these
  • Explore techniques of conflict resolution
  • Explore their own role in creating, alleviating and exacerbating conflict
  • Learn ways to achieve dialogue
  • Learn techniques to control emotions in self and others
  • Learn how to explore situations and show you understand the person’s position
  • Resolve disagreements and build acceptance rather than resistance

Online video content via LearningPlanet


Talentstorm is pleased to announce a new partnership with LearningPlanet, allowing us to offer the LearningPlanet online video content library of soft skills to organisations in the UK as part of training and development programmes and as stand-alone options.

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Case study

Ditching the appraisal: moving to digital monthly check-ins


This case study demonstrates a move from a paper-based annual performance management to a digital check-in process for a large housing group, and how getting early buy-in from stakeholders was key.

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The changing nature of leading teams


Team-leaders are at the coal-face of modern organisations, and as such, need their axes to be always sharp. This blog looks at the challenges they face, and the approaches that will help them.

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