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What equality law means for your service

This half-day workshop is designed to help delegates consider the application of equality law to the delivery of services. This will be achieved through trainer led discussion, group activities, and examination of relevant case studies.

Learning Outcomes:

At the end of this session, delegates will:

  • Be aware of what equality law means for your business when you’re providing services to the public
  • Consider the elements that constitute a service, reasonable adjustments and exceptions
  • Consider the duty to make reasonable adjustments to remove barriers for disabled people
  • What to do if someone says they’ve been discriminated against
  • Know where to go to get additional information
Case study

Case study: LearningPlanet supports Customer First culture

15/01/2020

Nothing to lose and everything to gain – read how this electrical company turned their culture around with LearningPlanets microlearning training videos

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Case study

Case study: Life changing training extends beyond work

13/01/2020

Read how LearningPlanet's soft skills training at a time of major change gave staff the added confidence and skills to face the challenges ahead

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Blog

The rise and rise of women’s networks

20/11/2019

Why are women's networking groups on the rise and can they really make a difference? Rachel recounts her recent experiences of networking in The Netherlands and reviews what makes a network successful.

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