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Facilitation Skills

This introductory level course is aimed at providing an overview for anyone that wants to develop their confidence and skills in facilitating groups to achieve outcomes. Good facilitation is a skill that requires practice and a good understanding of group dynamics as well as various tools and techniques. The course will provide a safe place for all delegates to practice designing and delivering sessions.

Course content

  • What is facilitation?
  • Identifying the task for effective facilitation
  • Understanding group dynamics
  • Questioning techniques and listening skills
  • Types of facilitation – methods and tools
  • Problem solving tools
  • Selecting interventions
  • Dealing with difficult situations
  • Evaluating the outcomes of the facilitation process
  • Review, reflection, action planning and evaluation.

Who should attend

You could be an HR or L&D person wanting to run employee focus groups or workshops, a manager wanting to brainstorm or problem-solve with a team, or a consultant that needs to draw out complex needs from a customer – whatever your need this practical course will give you lots of tips and a better understanding of how to facilitate effectively.

Method

The day is structured around short inputs from the trainer, interspersed with practice facilitation sessions led by each participant. Participants will gain practice designing sessions, as well as experiencing sessions and giving constructive feedback to others. Participants will receive toolkits and resources to take away.

Event

A Cost-Benefit Analysis of Modern Learning Methods

14/06/2019

We're well aware of how learning in organisations is changing with technology based tools - but how easy is it to embrace these opportunities and lead a shift in learning culture? This is the topic for discussion at the HR Heads Breakfast Forum in Bournemouth on 20th June.

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Blog

Future Ready

14/05/2019

Part two of our ‘Shaping the Future’ Learning series – in this blog we look at the future of work, the skills that are needed and how the learning industry is responding.

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Blog

Future Open

24/04/2019

The first of three blog posts on learning under the main theme of ‘Shaping the Future’ from this year’s Learning at Work week. This blog considers how technology has 'opened up' both personal and workplace learning.

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