This conversation took place on Friday 26th March

There were 5 of us in this inaugural conversation, 1 from the US, 4 from the UK.

Themes covered were:

The key ‘pillars’ of a digital L&D strategy – the core strategy, skills needed by the L&D team, content, and culture.

Using coaching as a learning support tool.

Starting out as a new Instructional Designer. What to learn.

How a company was having to make the transition from an either/or approach – e-learning or instructor led training, to a blended offer.

The variety of skills needed to manage an LMS, from technical skills, to overall project management skills.

How to create a platform for virtual training, how to choose the platform. We talked about being clear of your requirements – there’s so many software solutions out there, so knowing what it is you need is the first step.

We talked with independents that were using online workshops within their programmes, how they build in ‘reflective’ space by providing coaching or one to ones.

We talked about options for independents to offer training – start simple, get comfortable with your topic/delivery, try out new things step by step. Being able to deliver online as a specialist is a core skill these days – so getting used to it is a good idea!

We talked about the importance of ‘engagement’ even when delivering online, taking a ‘brain-friendly’ approach shouldn’t be forgotten!

Blended learning got a mention – even for those new to designing and delivering training –can help prevent overload in the workshop (Zoom fatigue) and encourages ‘ownership’ for the learner to follow up after the event.

We talked about online course creation for independents wanting to offer something – there’s lots of easy-to-use tools out there (like Thinkific for example) – for someone starting out I would say start simple with your content and your tools. Do lots of research, see how other people have done theirs etc, and don’t be afraid to take advice. To create really effective training and not a ‘death by too many slides with info’ is actually quite a skill!


Here are some links to resources that came to my mind while we were talking:

The LearningUncut podcast series is great for any L&D professional. This episode from the retail sector came to mind for our US participant.

Also I can recommend the Learning Heroes community for anyone new to Instructional Design. Lots of great tips and resources shared there – even if you’re using different authorware to Articulate Storyline – it’s the underlying principles that count!

Wakelet got lots of mentions as a really simple tool for ‘curating’ content, so a basic learning pathway. It’s free and easy to use. You can view my wakelet page here. Your wakelets can be public or private. Sometimes when I’m researching a topic I create a private one as somewhere to save all my links.

There’s lots out there on brain-friendly learning – just google it!

My blog on blended learning

Tips and video on creating a webinar or online presentation for beginners.

A couple of articles I wrote a few years ago ref transitioning a traditional L&D function from my own corporate experience:

Journey into digital: transitioning a traditional L&D function

Building a team for digital learning and development



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Read this for more on what the Learning & Development conversations are all about!


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