1-minute training videos – designed to cover off a technique of skill in a quick bite-size chunk
1–minute training videos – with accompanying workbooks giving you a ready-made training session
Learning Pathways to help you plan your training programmes
Dealing with Challenging Customers Communication Skills Customer Service Leadership Sales Stress & Resilience
Take a look at some sample videos:
Asking for the Business Being Resilient Calming Upset Customers Features & Benefits How to Say No Nicely
Our Learning Pathways provide suggested programmes with a video and workbook module per month over 6-12 months plus additional skill refreshers in-between using the 1-minute videos. We have Learning Pathways on:
Challenging Customer Handling Skills
Customer Service Skills
Leadership Essential Skills
New Customer Service Rep Skills
Stress and Resilience Skills
Time Management Skills
Telephone Etiquette Pathway
Click here to see our most recent Learning Pathway on Remote Working.
How does it work?
LearningPlanet is a monthly subscription service where you get a log in which gives you instant access to all the video modules and workbooks. No parts are withheld or restricted. There are no contracts, so there is no risk and you can cancel anytime. New content is added online every month. There is no minimum or maximum number of users on LearningPlanet. You can be a one-man business or an international corporate.
Used by international clients such as: DHL Express, Dulux, Mitsubishi Motors, Sky Television and Toyota – click here to see our Mitsubishi case study